Privacy Policy

At Pure Bowl India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

1. Information We Collect

We may collect personal information when you register, place an order, fill out a form, contact us, or use our website services.

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment status and transaction reference
• Website usage information

2. How We Use Your Information

Pure Bowl India uses your information only for business and service-related purposes.

• To process and deliver your orders
• To create and manage your customer account
• To contact you regarding your order status
• To provide customer support
• To send order confirmation, payment updates, and delivery updates
• To improve our website, products, and services
• To prevent fraud, misuse, or unauthorized activity

3. Payment Information

Payments on our website may be processed through secure third-party payment gateways such as Razorpay. Pure Bowl India does not store your full card number, UPI PIN, banking password, or other sensitive payment credentials on our server.

Payment gateways may collect and process payment information according to their own privacy policy and security standards.

4. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience, remember cart details, manage login sessions, understand website traffic, and improve performance.

You can disable cookies from your browser settings. However, some website functions such as cart, checkout, and login may not work properly without cookies.

5. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share necessary information with trusted service providers only when required to complete your order or provide service.

• Courier and delivery partners
• Payment gateway providers
• Website hosting and technical service providers
• Customer support and communication service providers
• Legal or government authorities, if required by law

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. However, no online system is 100% secure, and we cannot guarantee complete security of data transmitted over the internet.

7. Customer Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details. Please do not share your account password with anyone.

You may update your profile, address, and password from your account section after login.

8. Order and Delivery Communication

We may use your phone number, email address, or WhatsApp contact to send order confirmation, payment updates, shipping updates, delivery updates, and customer support messages.

9. Marketing Communication

With your consent or where permitted, we may send offers, promotions, product updates, or business communication. You may opt out of promotional communication by contacting us.

10. Data Retention

We may retain customer and order information for business records, customer support, legal compliance, tax records, dispute resolution, and fraud prevention purposes.

11. Your Rights

You may contact us to request correction or update of your personal information. Subject to legal and business requirements, you may also request details about the personal information we hold.

12. Third-Party Links

Our website may contain links to third-party websites such as payment gateways, social media pages, courier tracking pages, or partner websites. We are not responsible for the privacy practices or content of third-party websites.

13. Children’s Privacy

Our website and services are not intended for children below the age of 18 without parent or guardian supervision. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

Pure Bowl India may update this Privacy Policy from time to time. Any updates will be posted on this page. Continued use of our website after changes means you accept the updated Privacy Policy.

15. Contact Us

For any questions about this Privacy Policy or your personal information, please contact us:

• Email: info@purebowlindia.com
• Phone: +91 98946 99274
• Website: www.purebowlindia.com